Hamsball Sales Policy

1. Product Availability
All products offered by Hamsball are subject to availability. We strive to keep our inventory updated; however, if a product is out of stock after you place an order, we will notify you as soon as possible and provide options for a substitute or a refund.

2. Pricing
All prices listed on our website are in U.S. dollars and are subject to change without notice. We reserve the right to correct any pricing errors that may occur. Prices do not include taxes, shipping, or handling fees, which will be calculated during the checkout process.

3. Order Processing
Orders are typically processed within 1-3 business days. Once your order has been processed, you will receive a confirmation email with tracking information for your shipment.

4. Shipping and Delivery
We offer several shipping options to meet your needs. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery. International shipping may incur additional fees and longer delivery times. Please ensure the shipping address provided is accurate, as we cannot redirect packages once they are in transit.

5. Returns and Exchanges
If you are not completely satisfied with your purchase, you may return or exchange items within 30 days of receipt, provided they are in original condition, unused, and in their original packaging. To initiate a return or exchange, please contact our customer service team for instructions. Shipping costs for returns are the responsibility of the customer unless the item is defective or was sent in error.

6. Warranty
Many of our products come with a manufacturer’s warranty. Warranty details can be found on the product pages or in the packaging. We will assist you in processing warranty claims as needed.

7. Customer Service
Our customer service team is available to assist you with any questions or concerns regarding your order. You can reach us via email at support@hamsball.com or by phone at (555) 123-4567 during our business hours (Monday to Friday, 9 AM to 5 PM EST).

8. Privacy Policy
Hamsball is committed to protecting your privacy. We do not sell or rent your personal information to third parties. Your information is used solely for processing orders and providing customer support.